Privacy Policy.

1. What this policy covers

This privacy policy explains how The Movi Group ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our website, contact us, or access our client portal. By using our services, you agree to the practices described in this policy.

2. Information we collect

We collect information you provide directly to us, including:

• Contact details: Name, email address, and phone number when you submit an inquiry through our contact form.
• Project information: Details about your event or production needs, including dates, locations, and service preferences.
• Account information: Email address and authentication details when you create or access a client account through our portal.
• Communications: Emails, messages, and other correspondence you send us.

We do not collect payment card details directly on this website. Any payments are processed through secure third-party processors.

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide quotes for our services.
• Plan, manage, and deliver video production and event services.
• Maintain your client account and provide access to project materials, invoices, and related documents.
• Communicate with you about your projects, appointments, and account.
• Improve our services and website experience.
• Comply with legal obligations and protect our rights.

4. Cookies and tracking

Our website uses essential cookies to maintain your session and authentication state when you log into the client portal. We do not use third-party advertising cookies or trackers for behavioral profiling. You can control cookie settings through your browser preferences.

5. How we share your information

We do not sell your personal information. We may share information with:

• Service providers: Trusted third parties who assist us with hosting, authentication, email delivery, and payment processing. These providers are contractually bound to use your data only for the services they provide to us.
• Legal requirements: When required by law, court order, or to protect our rights, property, or safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality protections.

6. Data security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Our website uses encryption (HTTPS) for data transmission, and our authentication system is managed through industry-standard providers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client project files and related records are typically retained for a minimum of two years after project completion, after which they may be securely deleted or archived.

8. Your rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal and contractual obligations.
• Withdraw consent for certain processing activities.

To exercise these rights, contact us at the email address below. We will respond within a reasonable timeframe.

9. International data transfers

We are based in The Bahamas. If you access our services from outside The Bahamas, your information may be transferred to, stored, and processed in The Bahamas or other jurisdictions where our service providers operate. By using our services, you consent to such transfers.

10. Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact us

If you have questions about this privacy policy or how we handle your information, please contact us:

burton@movigroup.bz

The Movi Group, Nassau, The Bahamas